Refund policy

Each of our coastal-inspired wall art, furniture and home decor pieces are handcrafted and every piece is unique. For best results, please follow our care instructions. To ensure the longevity of your art, keep out of direct sunlight. Only use non-abrasive cloths to clean. Avoid chemical cleaners and any products with alcohol in it.

There are no refunds or exchanges offered on original art and commissions. Replacements or repair will be provided if the item has been damaged in shipping. In order to receive a refund or repair, it is important that you photograph the original packaging and labels. In order to receive refund or repair, we will require pictures of the damaged item and packaging to be provided to us in writing within 24 hours of package delivery. Please contact us at info@backwooddesignco.com if you have any questions